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Consider using Outlook instead of Mail to access your Exchange mail. This is only possible if IMAP is enabled on the server.Ĩ.

Synchronize with the server using IMAP rather than EWS. If you've created subfolders of the Exchange inbox, log in to the server through its web interface, move the messages out, and remove the subfolders. Check the box to save it in the Keychain.Ħ. The next time Mail tries to access the account, you'll be prompted for the password. In the Keychain Access application, delete the password item for the account. You may need to get configuration details from the server administrator.ĥ. Follow the instructions in this support article to disable autodiscovery. If there are no duplicates, delete the account and recreate it with the same settings.Ĥ. If you do, delete all but one of the duplicates. Open the Internet Accounts pane in System Preferences and check to make sure you don't have duplicate Exchange accounts. By default, OS X Mail uses the EWS protocol.Įach of the following steps has been reported to help with Exchange issues, at least temporarily, in some cases:ġ. You Serve, You Save on the best brands and products in PC Software. The fact that your iOS devices may be working well with the same account isn't relevant, because iOS uses a completely different protocol (ActiveSync) to communicate with Exchange servers. Shop Microsoft Office 365 Family Military Edition Mac Win English 1 Year Subscription at Your Navy Exchange. If so, you won't be able to resolve it yourself. Sometimes this issue is caused by a misconfiguration or incompatibility of the Exchange server, or perhaps by a bug in Mail.